PA
Peet A

1 reviews | Active since Jul 2012

21 Feb 2015, 10:48

Poor Service

Lancet Account V*** Print Date *** ( Service Dates ***)<br> <br> My Medical Aid rejected a claim from Lancet due to incomplete information.<br> <br> Lancet emailed, SMS' and called me several times to pay the account.<br> I then sent them an email regarding the incomplete information and asked them to update my account with the correct information and re-submit it to my Medical Aid, but they keep on emailing me the incomplete account with incorrect information in order to process payment.<br> Lancet, please resolve the account information and re-submit it to my Medical Aid urgently or this will be escalated.<br> Your urgent feedback would be appreciated.<br>

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Replies (1)
Lancet
Lancet's reply24 Feb 2015, 09:28
Official
Hello CCo003,

We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly. Regards SR

Best regards,