JM
Joash M
1 reviews | Active since Sept 2015
21 Dec 2020, 11:23
Poor customer service experience
I had a 9:15am appointment and It's now 11:30am and I am still not seen too. I was advised that the Test can only be done by appointment so why iare you double booking. Do you not care about peoples time. This is unacceptable and outrageous. There is only one testing station and so many people. Why can you not add more testing stations to ease the flow.
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Lancet's replyOfficial
23 Dec 2020, 16:15Good Day Joash Thank you for bringing this to our attention. Could you please email *** with this complaint, your fullname , Id number and details of the Lab you visited so that we can investigate further. Regards Lancet Laboratories
Lancet's reply23 Dec 2020, 16:15
Official
Good Day Joash Thank you for bringing this to our attention. Could you please email *** with this complaint, your fullname , Id number and details of the Lab you visited so that we can investigate further. Regards Lancet Laboratories