Poor Customer Service.

I had blood tests done in March 2023 of which my medical aid did not cover, Lancet had been sending me sms with the incorrect name I used my airtime called to query and confirm the correct details. I have made a payment arrangement with them, I have paid for the passed two months I have one month remaining but still I get calls regarding my account please update your database and stop calling I am busy at work and then your agents are rude on top of it! Try be abit more professional!!!!