HM
Hlayisani M

1 reviews | Active since Jul 2022

11 Mar 2025, 12:46

POOR CONSULTANT SERVICE CENTRE.

Lancet consultant service is very poor to the level that they even refuse to identify themselves properly, Tumelo was very rude to properly identify himself after I explained to him that the reason I need proper identification is for me be able to quote to the next person if service need to be escalated . Thabo Machethe a consultant supervisor was informed.

0
Replies (1)
Lancet
Lancet's reply13 Mar 2025, 11:06
Official
Good Day Hlayisani We are so sorry to hear that you are having a negative experience with us and thank you for bringing this to our attention. Kindly provide us with the patients Fullname, ID number and the name of the lab that you visited so that we can generate a customer complaint.  Regards, Lancet Laboratories.