JV
Jo V
1 reviews | Active since Jul 2015
04 Apr 2019, 12:46
Poor account administration
If you use Lancet services you will be hounded for all eternity about payments. My grandmother died three months ago. I sent Lancet this information together with the information on how to claim any outstanding amounts. The we're-so-sorry-about-your-loss mail was touching, but it was followed by a multitude of sms's threatening me with hand-over if I don't IMMEDIATELY pay the R44.20, which I'm sure will be followed by more sms's.
I've now paid the outstanding amount. Please refrain from sending me any more texts.
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Lancet's replyOfficial
04 Apr 2019, 13:22Good day
We apologise for this incident. Kindly note that we have escalated this to our accounts management team, the reference number for this is ***
We apologise for this incident. Kindly note that we have escalated this to our accounts management team, the reference number for this is ***
Best regards,
Lancet's reply04 Apr 2019, 13:22
Official
Good day
We apologise for this incident. Kindly note that we have escalated this to our accounts management team, the reference number for this is ***
We apologise for this incident. Kindly note that we have escalated this to our accounts management team, the reference number for this is ***
Best regards,