KH
Kevin H

1 reviews | Active since Mar 2018

03 Oct 2025, 11:48

Pathetic service from Lancet accounts department

I find the service at Lancet accounts is pathetic as i spent over an hour on the phone being transferred from Peter to Paul with no help what so ever.Lancet is a very efficient Laboratory when drawing blood etc but when trying to sort out an account there is no help whatsoever. Its absolutly pathetic.

0
Replies (1)
Lancet
Lancet's reply07 Oct 2025, 12:12
Official
Good Day Kevin
 
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is ***. 
 
Regards, 
Lancet Laboratories.