PATHETIC SERVICE

I had made payment to settle my Lancet account at Nedbank ,mistakely ,the last number of the reference was wrongly copied. I had made this payment in June 2021. On the same month, I physically went to Lancet that is situated near City Hospital to rectify the mistake. The person who assisted me, promised that he had sorted out everything on their system. To my surprise, I continued receiving messages and calls stating that my account was in erreas. I then went to Lancet that is in Durdoc hospital to rectify this matter AGAIN, the assistance called their head office and I was assured that the matter was going to be sorted. Was advised to ignore the automated messages and in no time I will stop receiving them.

To date - I'm still being harrased by this company ,I receive calls on daily basis. They've asked me a thousand times to send the proof of payment - which I've done . I've explained a thousand times about the mistake done when referencing but IM STILL BEING HARRASSED .

In total disgust of their service and harrassment