ZE
Zeyn E

1 reviews | Active since Jul 2020

14 Feb 2023, 16:29

Pathetic Service

For the past two weeks I have been trying to register on the app and have been unsuccessful. The error message is that I need to contact Head Office.

Contacting Head Office and getting through to actually speak to someone to assist is virtually impossible. Based on this experience I will never request my bloods to be taken by Lancet again. I have dealt with Ampath and will continue supporting them.

0
Replies (3)
Lancet
Lancet's reply15 Feb 2023, 10:30
Official
Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 6 1 5 7 1 7 . Regards, Lancet Laboratories.  

ZE
Zeyn E's update15 Feb 2023, 15:25
Reviewer Update
Thank you. M Khan contacted me and resolved my issue within a few minutes. Thank you very much
Mohammed Khan.
ZE
Zeyn E's update15 Feb 2023, 15:26
Reviewer Update
Good day. M Khan contacted me and resolved the matter within a few minutes. Thank you very much Mohammed Khan.