Pathetic service

After numerous complaints and requests to sort out my statement, and update it, (months now), its still not done. I filed a complaint on hellopeter on the 11 December 2015, I asked for a statement earlier and I only received an email without an attachment from Lancet on the 6 January 2016. I asked them to send me the statement and also the correct one (as i had been doing for months now) as it does not correspond with the sms's im getting from them. The message says: R1062.18 outstanding, email, without attachment says R 1837.88. I also asked them no numerous times to STOP phoning me!! All i want is a correct and updated detailed statement so I can pay the correct amount. Instead of doing that they phone me like mad (why? when all i want is a correct statement!!!) Then after emailing them to ask for correct statement, and an actual statement attached, they send an sms the next day: \we are about to advise our client that they apply for judgement on you for your lancet account. ITCBA. This is the most ridiculous company I ever came across. Dont you have an updated correct statement to give to me