JH
Johann H

1 reviews | Active since Mar 2022

10 Mar 2026, 07:24

Pathetic Service

My wife has sent numerous emails requesting that an invoice be emailed to her so that she could make the payment requested. Absolutely nothing happened; she called and spoke to someone from the call center, and the only response she received to her request for an invoice was "Is there anything else you need?" They even threatened to hand the account over to attorneys, yet still refused to send an invoice. Absolutely disgraceful and pathetic.

0
Replies (1)
Lancet
Lancet's reply10 Mar 2026, 10:07
Official
Good Day Johann

We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is *** . Regards, Lancet Laboratories.