JJ
Jeanine J

1 reviews | Active since Sept 2024

16 Sept 2024, 10:17

PATHETIC LANCET !!!!!

NO STARS SHOULD BE GIVEN TO LANCET. BEYOND PATHETIC. ACCOUNTS DO NOT HAVE A CLUE WHAT THEY ARE DOING. IF YOU PAY THE ACCOUNT IMMEDIATELY, YOU GET A DISCOUNT. THEY CAPTURE IT ACCORDINGLY ON ACCOUNT BUT NEVER INDICATE DISCOUNT AS WELL. THEY THEN HAND YOU OVER FOR THE DISCOUNT 30 DAYS LATER. AS AN OUTSTANDING AMOUNT. HOW ON EARTH?

IF LOGIN IN OR PHONING, ACCOUNTS AREN'T AVAILABLE. THE NEXT DAY THEY PHONE YOU AND STATE THAT YOUR ACCOUNT IS BEING HANDED OVER. THEY TRY TO MAKE SURE YOU ARE THREATENED LIKE A ********. WHAT THE HELL? ARE THEY FOR REAL? WITH A CHILD BEING IN HOSPITAL OFTEN, YOU SHOULD THINK THEY WILL KEEP YOU UPDATED VIA E-MAIL. NO LANCET DOES NOT GO THROUGH THIS TYPE OF SERVICE FOR THEIR CUSTOMERS.

IN MY OPINION, LANCET SHOULD BE CLOSED DOWN AND THEY KEYS THROWN AWAY.. P A T H E T I C S E R V I C E!!!!!!!!!!!!

0
Replies (1)
Lancet
Lancet's reply19 Sept 2024, 14:32
Official
Good Day Jeanine 

Thank you for bringing this to our attention. Please note we have logged a customer complaint and escalated your query to the relevant team to investigate and address ***.

Regards
Lancet Laboratories