GR
Grant R

1 reviews | Active since Jan 2012

30 Jul 2021, 09:47

Pathetic

I had a blood test three days ago. When at their Flora lab I changed my contact detail as I am now on pension. When I tried to access my details the next day, my details had not been updated. I called three time to the switchboard and was kept on hold each time until I gave up. Its now been three days and I have yet to get my results. Unacceptable service

0
Replies (1)
Lancet
Lancet's reply30 Jul 2021, 13:00
Official
 Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 5 1 2 3 1 4 . Regards, Lancet Laboratories.