Pathetic ,disgusting service, *********** accounts department

If i could rate this business 0 stars I would . My husband passed away on the 24 June 2024 and I have been inundated with calls and emails from Lancet claiming that money is owed to them even though the medical aid has confirmed that all bills were paid in full. Their call centre agents are ruthless and insensitive , they lack basic communication and listening skills. In spite of me repeatedly informing them that my husband has passed they insist on speaking with him . In spite of me sending them all the relevant documentation informing them of hes death , they have to date not updated any information and are still claiming unpaid bills. Disgusting operation . I would never recommend this lab to anyone .