1 reviews | Active since Aug 2015
Overbilling for private clients
I was e-mailed a bill for my recent hospital stay and was horrified to see that i am paying R1200 more (33% more) as a private patient than as a medical aid patient.<br> I would have thought it would be the other way around since I am a cash paying customer.<br> I called the accounts department to clarify that it wasn't an error, and the person i spoke to was apologetic that i was being excessively billed but unable to do anything about it since it was a set price and could offer no justification for the inflated cost.<br> It was my intention to pay as soon as i received the invoice-however since i am being **********, i will make sure i settle this account as late as possible!<br> Good reason to use Ampath in future, I have never had any billing issue with them.
We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly. Regards SR
Best regards,
We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly. Regards SR
Best regards,
