TE
Tinus E

1 reviews | Active since Jul 2009

28 Dec 2015, 13:43

OUTSTANDING ACCOUNT THREATS

TO WHOM IT MAY CONCERN<br> <br> On 3 December 2015 my wife went for blood tests and a payment of R1636.00 was required upfront and was made on the spot. ***<br> <br> 1st ENQUIRY:<br> On 15 Dec an SMS was sent that R337.30 is outstanding. Lancet ***<br> I phoned the number provided in the SMS (AT MY COST) at 3PM the same day and spoke to Wendy Jama, CALL ***. She agreed that it seems incorrect and promised to phone me back after querying with her supervisor. That never happened.<br> Instead today(28 Dec 2015) I'm receiving SMS threats of being \handed over"if account is not paid immediately. What happened to my enquiry FROM 2 WEEKS AGO"

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Replies (1)
Lancet
Lancet's reply30 Dec 2015, 07:01
Official
Hello tinusvaneck,

We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly. Regards SR