Ongoing Account Discrepancy – Please Be Cautious

I feel it’s important to share my experience with this company, as I’ve been trying to resolve an account issue for the past 18 months with no success.

I’ve been assigned seven different account numbers, all showing the same invoices. In some cases, the accounts even share the same account number but have different names—there are three such instances that I’ve identified. Despite this, I continue to receive statements from each account in the same month, all requesting payment for the same charges.

Am I supposed to pay the same invoice seven times?

I’ve reached out to their call centre multiple times, but no one has been able to resolve the issue. I’ve also left a message asking for the Financial Manager to call me back, but so far, there’s been no response.

This situation is beyond frustrating and still unresolved. Please be very careful when dealing with this company.