RL
Rudi L
1 reviews | Active since Dec 2011
06 May 2022, 07:58
Not Professional
First off, the staff was very friendly and the test done was professional and efficient. This review is not a review of the staff but Lancet. 1. Had to sit in the sun for an hour like lizards. 2. They shut down their payment system to reconcile. We're in 2022. Who shuts down their whole payment system to do basic admin tasks. Had to go and draw money and pay cash. 3. Get the test results by SMS and try to open report to print and "The requested report can no longer be viewed using this link."
Maybe I am overly judgmental but this really does not present as a professional institution.
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Replies (1)Lancet's replyOfficial
06 May 2022, 16:10Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 5 7 0 1 4 2 . Regards, Lancet Laboratories.
Lancet's reply06 May 2022, 16:10
Official
Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 5 7 0 1 4 2 . Regards, Lancet Laboratories.
