No service!
<p>had tests done on Monday, I was told results will be available on the app on Tuesday (yesterday). Called them and I was told to contact head office which I did. Told by them there's a 48 hour hold which they don't seem to be able to change even if it's patient referred (I.e. Absolutely no reason to put a hold on it! They said they would mail it to me in the interim, that was over two hours ago, in still waiting and have sent numerous mails with no reply. Don't call yourself ********** if you can't provide a service!! Time to use someone else then!</p>
We apologise for the service received. Please allow us to investigate and a Manager will be in contact shortly.
Regards,
SR
We apologise for the service received. Please allow us to investigate and a Manager will be in contact shortly.
Regards,
SR
Dear Mr Roberts
We firstly sincerely apologise for the unsatisfactory service and delay you experienced with us.
It seems that there was a glitch in the app and our IT department has attended to this on 02 May. Please confirm that our CS department did contact you thereafter and your Results have been received.
Kind regards
GM
Dear Mr Roberts
We firstly sincerely apologise for the unsatisfactory service and delay you experienced with us.
It seems that there was a glitch in the app and our IT department has attended to this on 02 May. Please confirm that our CS department did contact you thereafter and your Results have been received.
Kind regards
GM
