JD
Joy D

1 reviews | Active since Jun 2020

01 Dec 2021, 17:43

No rest!!

I went for a covid test yesterday, Tuesday 30 November at Lancet mall@reds. My appointment was at 10.30am. Ithe doc assured me I would get an sms with my result that evening. It is now 17.34 on Wenesday 1 Dec and i still have no result. I am obviously isolating buy are we expecting to take off work for 3 days and possibly have a negative result? I can see how this virus is spreading because I am tempted to just continue my life. I am trying to be responsible as I had mild symptoms but it could also be a common cold. How long are we supposed to put our lives on hold while waiting for a result? I went onto the Lancrt app. It was last updated 30 Nov 2.q3am. I need better service

0
Replies (2)
Lancet
Lancet's reply03 Dec 2021, 15:35
Official
Good Day Joy 

Please note that due to high volumes of Covid tests that are requested in the fourth wave, please note we have been experiencing a backlog. Please note we will escalate your request to our labs to urgently process your results . 
Regards Lancet Laboratories
Lancet
Lancet's reply03 Dec 2021, 16:18
Official
I have emailed your results to you. 

Regards 
Lancet Laboratories.