NI
Navin I

1 reviews | Active since Dec 2015

07 Dec 2015, 23:17

no knowledge of account - but handed over

the first time I became aware that I owed Lancet an amount of R 126.86 ..On 1st Dec. 2015,( 2.45pm) when I received an sms. I phoned that number ***, spoke to Ndumiso Mnduna from SCS , he said my med.aid short paid Lancet on 18 Feb. 2015. <br> For 10 months I never received any statement , phone call or sms until now. On 2nd Dec.2015 , I deposited R126, 86 into the Lancet account. I phoned SCS back , to confirm whether they received my payment they say I owe them R10 more . <br> On the 3rd Dec. 2015 , I phoned SCS , they now say I owe them R50 more. I told them , I have the sms saved on my phone that says R126, 86, that they must sort themselves out. <br> Today 7 Dec. 2015, I phone SCS , to ask whether everything is resolved , they now say that I owe them R150 more.<br> <br>

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Replies (1)
Lancet
Lancet's reply08 Dec 2015, 08:53
Official
Hello navini,

We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly. Regards SR