No action from Lancet Laboratories, just an empty response that Lancet has read hellopeter

Lancet Laboratories, when are you going to respond to my previous review. All I get is that it will be escalated to the accounts manager and then nothing happens. Your company gives me the impression that your administration department I totally ***********. Go and read all the e-mails that I have sent to the call centre and respond to my e-mails.