MT
Mbali T

1 reviews | Active since Jul 2025

08 Nov 2025, 08:33

****med by Lancet Laboratories

After depleting my medical savings account, I was owing Lancet around R3000 for a service they had rendered. I received a call from one of their call centre agents reminding me of the outstanding balance, immediately after the call, they sent an SMS with a payment link. I paid my debt and sent them the POP. To my surprise, they claimed to not have received the payment and later handed the matter to their debt collectors. I explained that I suspect to have been ****med by one of their staff and requested that they investigate the matter. This of course fell on deaf ears. I had to make the payment for the second time because they were threatening to submit me to the credit beaurer for default, I have a great credit score and obviously didn't want this to affect me.

My view is that lancet is aware of this **** and they partake in it because they refused to do anything about it after I reported this.

I am sharing this to raise awareness so that other people don't fall victim. I have chosen to never associate myself with ****ming company anymore.

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Replies (1)
Lancet
Lancet's reply13 Nov 2025, 09:23
Official
Good Day Mbali We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is ***.   Regards, Lancet Laboratories.