EVdW
Elise Van der Westhuizen

1 reviews | Active since Nov 2018

29 Sept 2021, 15:14

MC Mauff & Partners - *****

I am very disappointed in the lab. My husband was in hospital with covid. We paid all relevant accounts Ref Y***1 - Amount R3974.60 & Y***7 - Amount R9928.70 & Y***7 - Amount R3244.30. This is a total of R17147.60!!!!! The last account Ref Y***1 - Amount R812.20 (R406.10 x 2) was charged wrongly on the 6th of August 2021. They only did one blood test and they charged for two identical tests. And only one test was done just before my husband was released on the 8th of August 2021. He has spoken to Lungile Cele from Lancet Richards Bay. He queried the account with her and she was suppose to come back to my husband, which she did not. In the meantime MC Mauff & Partners are harassing my husband with messages!!!!

He made numerous calls and he spoke to the account dept from Lancet Jhburg. Then she wanted him to get a letter from Dr Coka, which is not his problem. Lancet made the mistake and they should correct this. Further action will be taken with Carte Blanch as my husband is harassed with messages from MC Mauff & Partners and this must stop immediately!!! They must rectify their Invoice. We are happy to pay the R406-10 for the ONE test that was done. You can contact me on ***

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