jC
jamillah C

1 reviews | Active since Aug 2015

07 Aug 2019, 13:51

**** **** Lancet sunward park

We went to lancet to get pregnancy test as we were referred by the our Gynaecologist. On arrival the the consultant informed us that Gems will not pay for Down syndrome. Due to our financial situation we opted out and decided to carry on with the test that Gems will pay for. After some minutes he came back to us inside the lab room and said he spoke with his manager and they figured a way Gems will pay it. So we agreed to carry on with the test. To our greatest surprise few weeks after Lancet is sending us account statement that we must pay for the test . Why will they tell you that Gems will pay and give false information to do things that you cannot afford to do. I called the branch manager and all I could get is rude responses from them. Be careful with lancet otherwise they will make you pay for things you initially don't want. Lancet sunward park boksburg lack honesty.I don't recommend

0
Replies (3)
Lancet
Lancet's reply07 Aug 2019, 14:14
Official
Good day Jamillah

We sincerely apologise for the inconvenience caused by our service. I have referred this to our client services department to investigate.
jC
jamillah C's update11 Aug 2019, 08:53
Reviewer Update
Am still waiting for the outcome of your investigation because I don't have that money to pay
Lancet
Lancet's reply12 Aug 2019, 07:27
Official
Good day Jamillah

We sincerely apologise for the delay. We have sent a reminder to our client services department.