Leave Lancet Labs alone

Yet another SA business that excels in demonstrating how NOT to answer incoming phone calls. As usual one sits, in my case for over three minutes trying to phone Lancet listening to inane recordings about their business and their fantastic systems, being told one is in a queue, "we are experiencing high call volumes" and all the rest of the recorded **** that we all have to put up with instead of answering the call promptly. Do these third rate outfits really think this sort of customer service is acceptable, wasting clients' money on a charged call and wasting their valuable time? Apparently not. Their disinterest and arrogance is mind boggling. As of today I will ensure that my pathology business goes only to Lancet's competition. Good riddance!