DB
David B
1 reviews | Active since Jul 2013
05 Feb 2026, 07:21
Lancet: Very poor customer account service
I have been handed over to your collections department regardless of the so many attempts made by myself to get a statement so that I know how much I have to pay. Why is it so hard to send someone a statement. I receive calls almost everyday and I request the same everyday via call and email.
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Lancet's replyOfficial
05 Feb 2026, 13:23Good Day David
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is *** . Regards, Lancet Laboratories.
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is *** . Regards, Lancet Laboratories.
Lancet's reply05 Feb 2026, 13:23
Official
Good Day David
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is *** . Regards, Lancet Laboratories.
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is *** . Regards, Lancet Laboratories.