1 reviews | Active since Sept 2024
Lancet staff and supervisor at Life Healthcare you are shocking and should be ashamed of yourselves!
If I could I wouldn't even given them a red star! What an awful experience dealing with Lancet Laboratory at Fourways Life Hospital. I arrived for an urgent throat swab test just before 7pm, I was the only person in the waiting room and they kept me waiting for close to an hour because I had arrived 'during their shift change'. I was told that the results would be through the next day and so spect the day and next night phoning to follow up on the results. Eventually by day 3 my doctor called the lab for the results and they miraculously appeared. The delay meant that I missed the window for correct medication and was left in pain and feeling awful for no other reason than shoddy service. If you don't care about people and their well-being get out the game and stop monopolising the market - Lancet staff and supervisor at Life Healthcare you are shocking and should be ashamed of yourselves!
Thank you for your feedback. We are so sorry to hear about your experience. Please note that we have logged a customer service complaint and escalated your complaint to the Client services team to investigate and address ***.
Regards
Lancet Laboratories
Thank you for your feedback. We are so sorry to hear about your experience. Please note that we have logged a customer service complaint and escalated your complaint to the Client services team to investigate and address ***.
Regards
Lancet Laboratories
Regards
Lancet Laboratories
Regards
Lancet Laboratories
