SW
Shevone W
1 reviews | Active since Oct 2016
27 Jan 2021, 14:29
Lancet Refuses to correct ICD 10 code
Good Day
It's been 4 months now. Lancet put the incorrect ICD10 code on the statement for the covid test. This was supposed to be corrected and resubmitted to my medical aid as my medical aid does pay for it. To date lancet refuses to correct the ICD 10 code and they keep sending me smses and emails that I owe them. Someone needs to fix this and resubmit to the scheme. This is very unprofessional I don't have the time to run after lancet to tell them how to do their job
Helpful (0)
Replies (1)0
Replies (1)Lancet's replyOfficial
28 Jan 2021, 14:59Good Day Shavon Thank you for bringing this to our attention. Kindly provide me with the Icd10 code and advise if you are the patient. Regards Lancet Laboratories.
Best regards,
Lancet's reply28 Jan 2021, 14:59
Official
Good Day Shavon Thank you for bringing this to our attention. Kindly provide me with the Icd10 code and advise if you are the patient. Regards Lancet Laboratories.
Best regards,
