mN
mohammed N
1 reviews | Active since Feb 2011
25 Jul 2025, 04:27
Lancet poor ethical behaviour
I have been receiving ca125 marker results in the app since April 25. Then suddenly in July 25 someone decides that it must all be deleted and results cannot be obtained. As a paying customer I deserve to have control over my results and not you decide as to what is good for me!!!!!!
This is the **** feedback I get
Dear Valued Client
Please be advised that any confidential results have been removed from the Lancet Mobile App for privacy and security reasons, the app will be used by patients to track routine testing that is done.
Kind Regards Customer Support
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Lancet's replyOfficial
25 Jul 2025, 13:15Good Day Mohammed We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is ***. Regards, Lancet Laboratories.
Lancet's reply25 Jul 2025, 13:15
Official
Good Day Mohammed We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is ***. Regards, Lancet Laboratories.