CG
Carla G

1 reviews | Active since Feb 2013

02 Feb 2016, 11:29

Lancet, Not one functional department!!!!

So this will be the 3rd complaint I am writing about Lancet! I really do not understand how a company like this still operate. After I had to run around and call 100 times to get blood test results. I finally received the final statement and all the claims to my medical aid. Guess what? It is wrong. Lancet double charged me for all my blood tests, *****ing R2567 from my medical aid savings account. i mean how on earth do you sleep at night *****ing from sick people. Michelle phoned me earlier and said it will take 4-7 days before this is sorted. Well Lancet I am not waiting that long, you took the money our really quickly. Why do I have to now wait???? I will give Lancet until the end of the day the refund the amount of R2567, or I will take this further and make a case of ***** against Lancet, and I truly hope that when you pay me back I never in my whole life have to deal with you again because this is pathetic. I am really disappointing that you treat sick people like this.

0
Replies (2)
Lancet
Lancet's reply03 Feb 2016, 15:53
Official
Hello CarlaGellatly,

On 27 January, I gave my assurance that I will look at this on my return from Durban.

The duplicated tests have been credited and an updated Statement will follow by tomorrow.

Regards
GM



GM
Lancet
Lancet's reply03 Feb 2016, 15:53
Official
Hello CarlaGellatly,

On 27 January, I gave my assurance that I will look at this on my return from Durban.

The duplicated tests have been credited and an updated Statement will follow by tomorrow.

Regards
GM



GM