Lancet not knowing what they are doing.

My experience with this company is that there are people working there that don't know their jobs. In September 2024 my wife had an operation. I paid cash for all the services rendered including Lancet. Email proof of payment to them on 04/09/2024 and received an automated reply that due to high volumes of emails they can't assist me immediately. Account was paid and proof was forwarded. Now I am receiving phone calls demanding the money that was already paid.

Lancet fix your internal processes.