VG
Veronica G

1 reviews | Active since Jun 2020

07 Jan 2021, 06:31

Lancet Labs

I visited my Doctor yesterday for a checkup as I was in an accident. She order some blood tests. I went to the Healthworx medical centre in Montana to get the price as well as the price of the x-rays.

I left and got the money and went back.

The center trading hours are 07:00am - 17:00pm. I arrived back at the center only to be told by the Lab that they are now closed (16:30). How can you close before the center closes, what if there is an emergency?

I drove to Montana Hospital as there was a 24 hour lab. I got there and they said I must come back in the morning as I need to fast (which I had already done for the day) but alas, I said to them I will be back.

At 05:00am this morning is was there, nobody there. I waited 15min, still nobody came, after I have arranged with them the next morning as I work from 06:00 - 17:00 daily.

This is really poor service!!!!

Now I have to wait for another Lab to open at 8, close to my work - take time off to go there and I am starving and thirsty - IS THIS HUMAINE?

The healthcare in South Africa is horrifying and people that sworn oaths to care for people are not caring for people.

0
Replies (1)
Lancet
Lancet's reply11 Jan 2021, 16:22
Official
Good Day Veronica Thank you for bringing this to our attention. Please note our Labs cover hospital bloods in the morning and staff usually come in at 7h00.  However kindly provide us with your fullname and Id number so that we can escalate your query to the management to investigate, Regards Lancet Laboratories.

Best regards,