CX
Customer X
1 reviews | Active since Jan 2013
25 Sept 2019, 20:45
Lancet Laboratories SA: Bullies that make money by deliberate, erroneous billing!
My wife tried for weeks to no avail to get Lancet Laboratories SA to reverse a blood test charge that was NOT authorised by me nor by my doctor. There is even documentary proof on signed forms that the test was not requested. Now she continues to be bul**** for payment. People, I will NOT pay for your mistakes. Please reverse the incorrect charge and show that you are true to "Lancet Lab Cares" !
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Replies (2)
Lancet's replyOfficial
26 Sept 2019, 07:28Good day
We Acknowledge receipt of your query. I have escalated your complaint to the billing department to resolve. They will get back to you as soon as possible.
Thank you
Regards
Disema
We Acknowledge receipt of your query. I have escalated your complaint to the billing department to resolve. They will get back to you as soon as possible.
Thank you
Regards
Disema
Lancet's reply26 Sept 2019, 07:28
Official
Good day
We Acknowledge receipt of your query. I have escalated your complaint to the billing department to resolve. They will get back to you as soon as possible.
Thank you
Regards
Disema
We Acknowledge receipt of your query. I have escalated your complaint to the billing department to resolve. They will get back to you as soon as possible.
Thank you
Regards
Disema
CX
Customer X's updateReviewer Update
08 Nov 2019, 08:47This complaint eventually got resolved by Lancet. Thank you
CX
Customer X's update08 Nov 2019, 08:47
Reviewer Update
This complaint eventually got resolved by Lancet. Thank you