Lancet Laboratories incorrect codes used

<p>In October of 2016 my mother was admitted in hospital and had blood works done, after release claims were submitted to medical aid. Wrong codes were used as per medical aid. I have followed up myself wit h Lncet more than 4 / 5 times copies of doctors requests of test required obtained and submitted . How would a patient know what codes should accompany what request. The feedback received from Lancet is that that is the general code used and cannot be ammended. Claim was loged at Medical counci,l medical council feedback that indeed incorrect code used for doctors test request. Medical aid willing to pay claim if code was ammended to correct code as mom is pensioner living on state grant, Lancet still refuse and state this cannot be done. Patients has to pay for codes that is applicable between medical schems and labs. We constantly receiving sms to state that we need to pay this claim, claim was today paid by me and we are NOT HAPPY at all as we had to borrow this R1533.80 to be able to pay this test.</p> <p>How can they exspect pensioners to pay for their mistakes and their lack of investigating correct codes to be used. Why do we need to do their work for them.</p> <p>This is TOTALLY unacceptable ...</p> <p> </p>