JG
Jennifer G

1 reviews | Active since Sept 2019

19 Feb 2026, 11:18

Lancet Laboratories absolutely pathetic service!!

I have sent 9 emails requesting a paid invoice to be emailed to myself…. Absolutely nothing,I have just called and spoke to the accounts department for nearly 10 minutes and absolutely nothing,my airtime has now run out… I am beyond furious… pathetic service

0
Replies (3)
Lancet
Lancet's reply20 Feb 2026, 16:46
Official
Good Day JenniferWe’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is  *** .  Regards, Lancet Laboratories. 
JG
Jennifer G's update21 Feb 2026, 14:05
Reviewer Update
I am deeply appreciative of Melanie from Lancet,I have just received my email,giving me exactly what I asked for.The professional approach on a Saturday is refreshing and much appreciated…Well,well,well done Melanie Assookom on a job well done…..
Lancet
Lancet's reply02 Mar 2026, 12:32
Official
Good Day  Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re committed to continually raising the bar in delivering diagnostic excellence.  Regards, Lancet Laboratories.