LM
Lebo M

1 reviews | Active since Dec 2014

27 Aug 2019, 14:07

Lancet Lab Extremelly BAD SERVICES ON OVERCHARGING PATIENCE

Bad service ever as they like to overcharge patience .I was admitted in hospital January 2019 and Doctor requested that blood test to be conducted .Lancet done the test and submitted the claim to my medical aid but problem is the claim was not paid in full. I contacted my medical aid and according to the medical aid is that Lancet Lab charged tests which the Doctor didn't request to be done and also the have duplicated charges using same codes. I contacted Lancet Lab and gave them the feedback that I got from medical aid instead Lancet Lab is busy sending me messages that I must pay the amount whereby how can I pay something that doesn't correspond with the request from the Doctor.

Lancet Lab must stop robbing patience as it’s not the first time Lancet Lab accounts department doing this to me .

0
Replies (2)
Lancet
Lancet's reply27 Aug 2019, 14:16
Official
Good day Lebo

We acknowledge receipt of your complaint. Please provide us with your ID or account reference number for us to investigate.

LM
Lebo M's update27 Aug 2019, 14:24
Reviewer Update
My Id number *** and account ref nr: M***7