1 reviews | Active since Sept 2009
Lancet just in it for money
<p>Ive had my bloodstests done in August and my "wonderful" medical aid that doesnt adhere to regulations regarding PMB Conditions didnt pay. I lodged a complaint at Council for Medical schemes and are waiting! </p> <p>Lancet called this morning and the guy on the phone said to me that if I cant afford bloodtests I shouldnt have it! I really thought the medical aid will pay PMB Conditions....BUT WHAT A CHEECK to say that to me! I have cancer and decided not to have treatment because of this same issue...You have to fight for every account to be paid.</p> <p>This is ********* and unprofessional, and I will recommend that no one has their bloods done by Lancet.</p>
We apologise for the service received. Please allow us to investigate and a Manager will be in contact shortly.
Regards,
SR
We apologise for the service received. Please allow us to investigate and a Manager will be in contact shortly.
Regards,
SR
Dear Heloise
Further to our telecom, we sincerely apologise for the unprofessional manner in which our external Collector has dealt with you.
As stated, this is a negative reflection on Lancet Laboratories, hence we will ensure that the recording is retrieved and a full investigation done in order for remedial action to be taken.
We thank you for your payment in the interim and will report back to you in the new year when SCS re-opens.
Kind regards
GM
Dear Heloise
Further to our telecom, we sincerely apologise for the unprofessional manner in which our external Collector has dealt with you.
As stated, this is a negative reflection on Lancet Laboratories, hence we will ensure that the recording is retrieved and a full investigation done in order for remedial action to be taken.
We thank you for your payment in the interim and will report back to you in the new year when SCS re-opens.
Kind regards
GM