TW
T W

1 reviews | Active since Jul 2011

15 Jan 2026, 13:21

Lancet is the worst Laboratory in RSA

Shame on your for putting your customers through the trauma of having to deal with your own *********** debt collection agency.

There is a pressing need for intervention and oversight. Questions have been raised about the effectiveness of reporting mechanisms for such behaviour, including whether SCS can be held accountable or removed under the Debt Collectors Act. Furthermore, there are doubts regarding the leadership at SCS—specifically, whether Martie Snyman, the Managing Director, is exercising adequate control over the company. The prevalence of similar complaints and the absence of responses to negative reviews suggest a broader issue within the organisation. In summary, the conduct of SCS and Lancet Laboratories has caused significant distress, and there is an urgent demand for action to address these persistent problems.

I think it is time that drastic action is taken and doctors and bigger medical centres such as Intercare, Netcare, Mediclinic, ets is asked to not make use of your services. I will for one never visit a Lancet laboratory in my life again.

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Replies (3)
Lancet
Lancet's reply20 Jan 2026, 09:24
Official
Good Day WalterWe’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is  *** .  Regards, Lancet Laboratories 
TW
T W's update20 Jan 2026, 12:23
Reviewer Update
Just some feedback. A lady Christelle from Lancet gave me a call and with 2 conversations within an hour the whole confusion was resolved. Thank you Lancet, I do appreciate your kind assistance.
Lancet
Lancet's reply22 Jan 2026, 10:16
Official
 Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re committed to continually raising the bar in delivering diagnostic excellence.  Regards, Lancet Laboratories.