NM
Nomsa M

1 reviews | Active since Jun 2012

12 Nov 2018, 11:19

Lancet is dragging and I am being bul**** by Lancet

I just received a collection letter/notice from Sustainable Collection Services on the 12/11/2018 and according to the letter they are collecting R117, 90 which I am owing to Lancet. I sent numerous emails to Lancet requesting that they send me the correct figure of the amount I am owing the. Instead, I received almost four different figures from Lancet and I paid R150 towards the end of October and sent the proof of payment to ********** and no one acknowledge receipt and sent me the remaining balance if any. Lancet is determine to tarnish consumers names and credit and their customers services is appalling.

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Replies (1)
NM
Nomsa M's update22 Nov 2018, 14:30
Reviewer Update
I am still not receiving the correct figure of my outstanding balance. Instead I received an sms R292,40 on the 20/11/2018 and email of R716.30 on the 21/11/2018. Megan Solomon phone me on the 19/11/2018 and said that she will try and resolve my concerns from Hellopeter website and I sent her an email with my concerns and she has not responded since. Instead I receive these confusing statements again. How much do I owe Lancet, if I am owing?