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Colleen H

1 reviews | Active since Jul 2020

04 Aug 2022, 10:43

Lancet inefficiency

Blood tests taken on 23/11/21. Account paid on 14/12/21 from an overseas bank account. Contact made with the call centre to explain that there was no reference provided as the bank does not make provision for this. Proof of payment provided on 14/12/21 to the consultant.

Numerous emails and telephonic conversations subsequently have been futile. The account is now with Landau. Proof of payment again provided on 04/07/22. Consultant does not answer emails nor provided any follow up.

Another call received again from a different consultant on 01/08/22. Promised to send her email address so I can forward the proof of payment.

This is harassment and is causing emotional stress.

This is enough sort this out

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Replies (1)
Lancet
Lancet's reply11 Aug 2022, 10:56
Official
Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 5 8 6 5 9 8 . Regards, Lancet Laboratories.  

Best regards,