MS
MOHAMED S
1 reviews | Active since Feb 2012
02 Aug 2024, 09:52
*********** Lancet
Good day
I have a in hospital procedure from March 2024 which was not paid in full due to Lancet not submitting the correct details. The claim was updated. Now Lancet and discovery are both telling me they are waiting for feedback from each other. Incompetence from both.
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Replies (2)
Lancet's replyOfficial
08 Aug 2024, 11:57Good Day Mohamed
Thank you for your request. Please note we have escalated your request to the accounts team to investigate and assist ***.
Regards
Lancet Laboratories
Thank you for your request. Please note we have escalated your request to the accounts team to investigate and assist ***.
Regards
Lancet Laboratories
Lancet's reply08 Aug 2024, 11:57
Official
Good Day Mohamed
Thank you for your request. Please note we have escalated your request to the accounts team to investigate and assist ***.
Regards
Lancet Laboratories
Thank you for your request. Please note we have escalated your request to the accounts team to investigate and assist ***.
Regards
Lancet Laboratories
MS
MOHAMED S's updateReviewer Update
21 Aug 2024, 09:33Good day
I was called by Lancet and told the matter it is been addressed. However they still submitted the incorrect information again, and after Discovery paid a portion, they still sending me sms's requesting payment for the full amount. Their service when it comes to managing accounts is terrible.
I was called by Lancet and told the matter it is been addressed. However they still submitted the incorrect information again, and after Discovery paid a portion, they still sending me sms's requesting payment for the full amount. Their service when it comes to managing accounts is terrible.
MS
MOHAMED S's update21 Aug 2024, 09:33
Reviewer Update
Good day
I was called by Lancet and told the matter it is been addressed. However they still submitted the incorrect information again, and after Discovery paid a portion, they still sending me sms's requesting payment for the full amount. Their service when it comes to managing accounts is terrible.
I was called by Lancet and told the matter it is been addressed. However they still submitted the incorrect information again, and after Discovery paid a portion, they still sending me sms's requesting payment for the full amount. Their service when it comes to managing accounts is terrible.