Lancet Durban Central - *********** Bunch

A claim was loaded by Lancet Durban using an incorrect doctors practise number in which led to my medical aid not paying for Lancet. My doctor and myself have contacted Lancet to rectify the information in which they promised to resolve and resend claim but they have not done that. I have followed up with this from July and and we towards the end of August now. Instead they keep sending me emails and sms stating that I'm owing them money in actual fact they were supposed to capture a mere form correctly. I really feel for those who are ill and have to deal with such *******.