BN
Bobby N
1 reviews | Active since Jul 2024
18 Mar 2025, 14:28
Lancet Customer Service - Pathetic Service and Poor Response
Lancet has charged my medical aid (ma refused payment) for blood tests that my doctor did not request on the lab form. I have reached out to Lancet via email to their service and call center (have receipt of email read) with supporting documents numerous times but to no avail, instead I am receiving sms's demanding payment.
Helpful (0)
Replies (1)0
Replies (1)
Lancet's replyOfficial
19 Mar 2025, 15:14Good Day Bobby
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is ***.
Regards
Lancet Laboratories
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is ***.
Regards
Lancet Laboratories
Lancet's reply19 Mar 2025, 15:14
Official
Good Day Bobby
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is ***.
Regards
Lancet Laboratories
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is ***.
Regards
Lancet Laboratories