ML
M L

1 reviews | Active since Jul 2021

05 Jul 2021, 08:49

Lancet child maintenance and school fee dispute department

I know a lot of companies are diversifying to make extra income during corona but i had no idea lancet risk department was doing child maintenance and school fee dispute issues now too. On invoices that are not addressed to the employee in question but to people who haven't used lancets facilities since 2012. Now me and my child get harrassed and threatened by your employees via text (i have screenshots) because according to your risk department im being let off lightly.

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Replies (7)
Lancet
Lancet's reply05 Jul 2021, 15:43
Official
Good day, thank you for bringing this to our attention. Kindly confirm if you prefer to direct message or email us with your personal details such as you ID or account ref number so that we can initiate the customer complaint resolution process. Regards, Lancet Laboratories. 

ML
M L's update05 Jul 2021, 16:39
Reviewer Update
This is the thing. I'M NOT A LANCET CLIENT. My child's "father" works there yet we're constantly being threatened with Lancet risk and IT department for things that have NOTHING to do with pathology. Your servers store emails too so you can also see the YEARS worth of threats and degradation via a lancet.co.za email address. If possible I'd like to email screenshots and my story privately because i need this to stop. Its becoming too much for me. This is a PERSONAL issue so i dont see why your risk and IT department (i can also provide specific names)
If the only way to make this harassment stop is to bring it out in the open then I'll do it.
Lancet
Lancet's reply06 Jul 2021, 08:22
Official
Good day, thank you for bringing this to our attention. Kindly forward emails to *** . Regards, Lancet Laboratories.  
ML
M L's update06 Jul 2021, 08:41
Reviewer Update
Your email address is starred out. As are all personal details On hellopeter which is why I responded with my details privately as well as saying that its an actual matter of safety because there's an 11 year old CHILD involved. But you know that. You've been using hellopeter for years. It's OK. There are many more people who are more than willing to listen. Or maybe he's also just got friends working in this department too.

Please can lancet and all its various departments stay out of my life. My last blood tests at lancet were 28/02/2012 and I know this because the dude showed me how to open up your system and check with my ID number and I saw it myself when he was working from home. I am not an employee. I am not a client. So stay out of my personal stuff.
Lancet
Lancet's reply06 Jul 2021, 09:12
Official
Good day, thank you for bringing this to our attention. Kindly forward emails to m a r k e t i n g . c o m m u n i c a t i o n s @ l a n c e t . c o . z a , kindly note we have made spaces between the letters of the email address so you are able to view it. Regards, Lancet Laboratories. 
ML
M L's update06 Jul 2021, 09:20
Reviewer Update
HE WORKS IN CLIENT MARKETING SERVICES!!!
Lancet
Lancet's reply06 Jul 2021, 10:21
Official
Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 5 0 6 2 7 7 . Regards, Lancet Laboratories.