1 reviews | Active since Jan 2013

13 Oct 2022, 11:42

lancet charging wrong beneficiary

Lancet charged the wrong dependent. The medical aid rejected the claim. It was fixed and resubmitted, but lancet is still showing the wrong claim and asking for payment. This is going on for a year. They have now got the debt collectors on my back. Such a simple thing cannot be resolved by lancet? Worst accounts department ever....

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Replies (1)
Lancet
Lancet's reply14 Oct 2022, 15:30
Official
Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 5 9 7 5 0 2  . Regards, Lancet Laboratories.