RR
Rodney R

1 reviews | Active since Aug 2018

17 Feb 2025, 13:52

Lancet bad service

Trying to get a statement on the 30th August 2024 emailed to me . Nobody can find it except 2 people . Last person can't find it . A mission to get a statement

0
Replies (3)
Lancet
Lancet's reply19 Feb 2025, 11:20
Official
Good Day Rodney

We are so sorry to hear that you are having a negative experience with us. Please note that we have initiated the customer complaints process and have escalated your query to the management team to investigate and address ***.

Regards
Lancet Laboratories
RR
Rodney R's update20 Feb 2025, 20:24
Reviewer Update
Thanks to Melanie Assokom Bitang, Resolutions Supervisor of Lancet for getting me the information that I required . Well done
RR
Rodney R's update21 Feb 2025, 12:40
Reviewer Update
Callcentre should be better trained .
They like robots .