Lancet and Discovery MOU

<p>Dear Lancet,</p> <p>Thank you for blacklisting me and the harrasment calls from your attorneys.</p> <p>Account F ********** had a payment shortfall for R462.10 (out of R11500) and discovery gave the reason code as</p> <p>“344 We have paid this service at our agreed rates. You do not need to pay this amount.”</p> <p>I clarified this with Discovery and they explained that Lancet and Discovery has an agreement and Lancet must charge as per the agreed rates and this rate was not as per agreement hence I am not liable to pay the unpaid balance. I even asked you to have it clarified with Discovery Health Resolution Centre by calling directly on this number - ********** 566 and provide the reference number – ********** 389.</p> <p>You still don't seem to understand my problem and I did not get any help from you even after repeated emails and calls to your call centre. And I don't understand the agreement between Lancet and Discovery.</p> <p> </p> <p> </p> <p>Can someone please look into this matter?</p> <p> </p> <p> </p> <p> </p> <p> </p>