mD
mandy D
1 reviews | Active since Jun 2023
12 Jan 2026, 11:19
LANCET
I had contacted Lancet on 08.01.2026- as I had not received the invoice for tests that were done at the end of Nov, beginning of Dec 2025. I received an email during the course of the day and immediately made payment and emailed the POP to the email address provided. On the 10.01.2026 - we received an email with the invoice, requesting payment, with the note that the POP should be emailed - RE-EMAILED IT. Today another email requesting POP - Lancet you are creating the impression that your staff are not competent - how many times must one send the same POP to you!!! Does this now not constitute harassment??
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Replies (1)Lancet's replyOfficial
15 Jan 2026, 08:00Good Day Mandy
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is ***.
Regards,
Lancet Laboratories
Lancet's reply15 Jan 2026, 08:00
Official
Good Day Mandy
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is ***.
Regards,
Lancet Laboratories
