SS
Sue S
1 reviews | Active since Aug 2015
20 May 2025, 12:00
Lancet accounts department needs a wake up
Being billed when medical aid has paid. Called them and was told to send remittance. Why are we being billed and harassed for an account that is already settled? Apparently they working on two separate systems. What bull!
Helpful (0)
Replies (1)0
Replies (1)
Lancet's replyOfficial
21 May 2025, 09:30Good Day Sue We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is *** . Regards, Lancet Laboratories.
Lancet's reply21 May 2025, 09:30
Official
Good Day Sue We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is *** . Regards, Lancet Laboratories.