JN
Johan N

1 reviews | Active since Mar 2022

28 Jul 2025, 21:35

Lancet Accounting system broken.

Lancet owes me a credit which I have been waiting for to be refunded for the past 3 months. Today I receive an invoice for payment of services. The accounting and internal communication is broken at Lancet and is escalating out of control. How do you entrust your medical testing integrity and results when basic accounting goes so horribly wrong.

0
Replies (3)
Lancet
Lancet's reply29 Jul 2025, 11:05
Official
Good Day Johan Nel We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is  *** .  Regards, Lancet Laboratories. 
JN
Johan N's update22 Aug 2025, 13:17
Reviewer Update
I have submitted a police affidavit for ***** on my Lancet account today to the medical board and consumer's council.
Lancet
Lancet's reply10 Sept 2025, 14:29
Official
Dear Johan 
We appreciate you bringing this to our attention.